About Us

order processing, returns, and exchanges

All orders are processed and shipped out within 3 business days.

Your tracking number will be e-mailed to you in real time as soon as your order ships. If your tracking number has not been e-mailed to you within 3 business days of placing your order please contact customer service via e-mail at info@rawindianhair.com or call 323-696-1549

If you are a returning customer yes, your order processing can be expedited sooner than 3 business days per your request. All new customers must wait the 3 day processing time for orders to be shipped out.

Depending on the shipping you selected at checkout, here are the current shipping time frames:

GROUND SHIPPING: 3-5 business days

EXPRESS SHIPPING: 2 business days

INTERNATIONAL SHIPPING: 4-10 business days

Come on now girl, you know due to the nature of this product there are no returns. However, there is a 7 day exchange policy that supports our customer quality guarantee! If you need help with processing an exchange feel free to e-mail info@rawindianhair.com or call 323-696-1549 and one of our lovely reps will be more than happy to assist you.

Nobody wants to do the most for an exchange so we've made it more simple than ever before. Exchange any unworn Raw Virgin Indian Hair products within 7 days from your purchase, no questions asked. You can then use the amount of the purchase, minus any discounts or shipping fees to apply to your exchange.